Refund policy

At Kathy's Human Hair, we are committed to ensuring customer satisfaction. Please read our return policy carefully:

Eligibility for Returns

  1. Timeframe: Returns must be initiated within 14 days of receiving your order.
  2. Condition of Hair Extensions:
    • Extensions must be unused, unworn, and in their original packaging.
    • Hair must not have been altered in any way (e.g., dyed, washed, cut, or styled).
  3. Seals and Tags: All original seals and tags must remain intact.